At www.innovora.shop, we prioritize your privacy as much as you value the precision of our timepieces. Trust is the cornerstone of our relationship with customers, and we are committed to transparently handling your personal data in compliance with global privacy standards. This policy outlines how we collect, use, and safeguard your information.
We gather two types of data: automatically collected information (e.g., IP address, device type, browser details, and cookies) and user-provided details (e.g., name, email, shipping address, and payment information during checkout). Interaction data—such as product views or wishlist items—helps refine your experience.
Your data enables seamless order processing, personalized recommendations (like suggesting a Trail Navigator based on browsing history), and responsive customer support. We analyze trends to improve our collection—from Classic Slim Chronographs to Bluetooth-Enabled Smartwatches—and may send tailored promotions if you opt in.
Cookies power essential functions (e.g., cart retention) and analytics (e.g., tracking preferences for Diamond Dial or Rose Gold Finish watches). Third-party tools, like Google Analytics, help us understand how visitors explore our catalog. You can manage cookie preferences via browser settings, though disabling them may limit features.
We employ SSL encryption, regular security audits, and access controls to protect your information. Payment details are processed through PCI-compliant gateways like Stripe or PayPal, ensuring sensitive data is never stored on our servers.
Trusted partners—such as shipping carriers (FedEx, DHL) and payment processors—receive only necessary data to fulfill orders. Advertising platforms may use anonymized data for targeted campaigns. We vet all third parties for GDPR/CCPA compliance and prohibit data misuse.
You may access, correct, or request deletion of your data by contacting us at [email protected]. We respond within 30 days and will not discriminate against privacy-related requests. For California residents: see our separate CCPA notice for opt-out details.
