At Innovora, we take pride in delivering your carefully curated accessories with precision and care. Our streamlined fulfillment process ensures that every order is handled efficiently, from warehouse dispatch to final delivery. Whether you're shopping for high-performance wearables or elegant statement pieces, our team works diligently to package your items securely and ship them promptly. We partner with trusted logistics providers to maintain reliability across all stages of transportation.
Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. Transit durations vary depending on your location and carrier schedules. For most destinations, you can expect delivery within 10-15 business days from the dispatch date. During peak seasons or unforeseen circumstances (such as extreme weather), slight delays may occur—we appreciate your understanding in such situations.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60
Free Shipping (10-15 Business Days): Applies automatically to orders of $60 or more (maximum order value: $9999).
All shipping fees are calculated at checkout based on your cart subtotal before taxes.
We currently ship to over 50 countries across North America, Europe, and select regions in Asia-Pacific. Due to evolving trade regulations, some destinations may experience temporary service suspensions. If your country isn’t available at checkout, please check back later or contact [email protected] for assistance. Note that remote areas or islands may require extended delivery times.
Once your order ships, you’ll receive a confirmation email containing:
- A unique tracking number
- Direct links to carrier tracking pages
- Estimated delivery windows
For real-time updates, log in to your Innovora account or use the tracking tool on our website. If tracking information doesn’t update within 5 business days of dispatch, please notify our support team.
While we strive for seamless deliveries, occasional disruptions may arise. If your package exceeds the expected delivery timeframe by more than 7 business days, please first check the tracking details for carrier updates. For unresolved cases, contact us at [email protected] with your order number and shipping address. We’ll collaborate with the carrier to locate your shipment or initiate a resolution process within 48 hours.
International orders may be subject to customs fees, VAT, or other import charges determined by your local authorities. These costs are the responsibility of the recipient and are not included in your order total. We recommend consulting your country’s customs office for specific regulations. To prevent delivery hold-ups, ensure your contact information is accurate so carriers can reach you regarding potential fees. Innovora cannot reimburse or estimate these charges as they vary by destination and order value.
